Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make an enquiry, or use our services. We are committed to respecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Luke Burton (“we”, “our”, or “us”) provides business mentoring, coaching, and consultancy services to individuals and organisations.

If you have any questions about this Privacy Policy or how we handle your data, please contact us.

We may collect and process the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Job title or company name
• Any information you provide during consultations or enquiries

Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website

Payment Information
If you purchase a paid service or package, limited payment details may be collected and processed securely via our payment provider (we do not store full card details).

• Respond to your enquiries and provide services you request
• Manage bookings, consultations, and communications
• Process payments for services
• Send relevant updates, offers, or resources (only if you’ve opted in)
• Improve our website and user experience
• Meet our legal and accounting obligations
   

We will only use your personal data where we have a lawful basis to do so, such as your consent, a contractual need, or a legitimate business interest.

Your personal data is stored securely using trusted, GDPR-compliant systems. We use encryption and password protection to prevent unauthorised access, disclosure, or loss.

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including any legal, accounting, or reporting requirements.

We will never sell or rent your personal data.

We may share limited information with:

• Service providers (e.g. email, payment, or CRM systems) that help us deliver our services
   
• Professional advisers such as accountants or legal representatives (where necessary)
   
• Authorities or regulators if required by law
   

All third-party providers we use are GDPR-compliant and only process your data under our instruction.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
   
• Request correction of any inaccurate information
   
• Request deletion of your personal data (“the right to be forgotten”)
   
• Withdraw consent where processing is based on consent
   
• Object to or restrict how your data is used
   
• Request data portability
   

To exercise any of these rights, please contact us at [insert email address].

Our website may use cookies to enhance your experience and collect anonymous data about usage patterns. You can manage or disable cookies through your browser settings. For more information, please see our [Cookie Policy].

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of the most recent update shown at the top.

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk